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Ouch!
Resolving Conflict at Work

Timeframe
Can be customized for a 90-minute workshop to a full-day program
Who Should Participate?
Executives, Team Leaders, Managers, Directors and Intact Teams who want to develop a culture where all employees are engaged and working to their full potential


Results You Can Expect

Learn to diminish conflict quickly and effectively with high morale as the outcome

Develop the skill of communicating for resolution instead of getting mad or getting even

Understand the social intelligence of conflict, how neuroscience impacts our conflict triggers

Gain strategies to minimize conflict, maximize innovation and professional growth for yourself and your workforce



More Details

Have you ever had a confrontation with a valued employee that left both of you hurt and angry? Did you ever truly resolve the conflict or was it pushed under the rug like so many of us do?

The Bad News is... conflict will never go away.
The Good News is... you can learn important lessons from conflict so that defensiveness, threats and disappointments are cut to a minimum and walking on the office carpet is no longer an obstacle course.

Conflict may never be fun, yet it can become a stellar leadership competency for yourself and your team members. This workshop covers the three ways people handle conflict, the patterned responses that cause us to flee or flight, what doesn’t work and how to get to healthy patterns that transform conflict into innovation and creativity. Conflict may never be fun, yet it can become the energizer for growing yourself and your employees.